Jenny is a horse breeder who was looking to refinance her home loan to purchase a new 4WD and also a new horse float to take her horses to shows. She needed both the float and 4WD for an important horse show and we didn't have a lot of time.
Over the last few years banks lending policies have become stricter and her current lender was not being cooperative. This delay had alreay cost us approx 2 weeks.
I spent 1 full day researching lenders who would look favourably on Jenny's application. I was able to submit the application & get it approved but time was running out as the show was only days away. I had the loan documents sent to me as Jenny lives out of the metro area.I met with Jenny and her husband, got the documents signed and rushed them into the city.
The bank drew the cheque for the vehicle with 1 day to spare. As Jenny lives so far away I went into the city, picked up the cheque and delivered it to the caryard so Jenny could pick up the vehicle that night.
Who you do you know who will run the extra mile for their clients?
Don't keep me a secret.
Terry Prendergast
MARATHON MORTGAGES With you for the long run